Summary:
A former dentist, now a digital dentistry trainer, reveals the hidden anxieties and challenges dentists face when adopting new technologies. This blog offers insights to bridge the digital divide in dentistry.
The Digital Adoption Gap in Dentistry
The dental industry is undergoing significant digital transformation, but a considerable gap in adoption persists. A 2019 survey published in the Journal of Clinical and Experimental Dentistry revealed that while basic digital technologies like practice management software are widely adopted (91.8%), advanced technologies such as CAD/CAM systems (28.2%) and 3D printing (15.9%) lag behind [1]. This disparity underscores a critical issue: the slow integration of cutting-edge digital solutions into everyday dental practice.
As a former dentist turned digital dentistry trainer, I often find myself reflecting on my journey. I once shared the same scepticism that many of my colleagues have today about the digital revolution. Now, I have a deeper understanding of the concerns that prevent many dentists from embracing transformative technologies.
Barriers to Adoption
Understanding the barriers to digital adoption is crucial for overcoming this industry-wide challenge. A survey published in the British Dental Journal identified several key obstacles [5]:
1. High initial costs
2. Lack of perceived benefit over conventional methods
3. Difficulty in learning new technologies
4. Concerns about the rapid pace of technological change
The Need for Targeted Solutions
Addressing these barriers requires a multi-faceted approach. Dental technology companies have a unique opportunity to drive adoption by focusing on:
– Education and Training: Integrating digital dentistry education into undergraduate curricula is essential to prepare future dentists for an increasingly digital landscape [6].
– Cost-Effective Solutions: Innovative financial models and clear demonstrations of return on investment can help overcome the cost barrier [7].
– Integration and Interoperability: Better integration between different digital systems is necessary to streamline workflows and make the adoption process smoother [8].
– Demonstrable ROI: Data-driven case studies showcasing the long-term benefits of digital adoption are critical. For instance, practices utilizing digital workflows have reported increased efficiency and accuracy in prosthetic and implant dentistry [2].
– Ongoing Support: Continuous education and support are vital to ensure that dental professionals remain up to date with evolving technologies [9].
The Comfort of the Familiar
During training sessions, I often hear experienced dentists express concerns about how technology might diminish the value of their hard-earned expertise.
Like an experienced prosthodontist shared, “I’ve been doing this for decades. My patients trust me because of my experience, not because of fancy gadgets.”
I understand this sentiment well. Initially, I was hesitant about adopting digital impressions, feeling that the tactile feedback of traditional methods was too ingrained in my practice. However, I learned that technology doesn’t replace our expertise—it enhances it, allowing us to be more precise, efficient, and ultimately provide better care for our patients.
The Learning Curve Looms Large
The learning curve associated with new technologies is a common concern.
A recent dental school graduate confided, “I’m worried I’ll look unprepared in front of my patients if I’m struggling with new software.”
This fear of appearing unprofessional is universal. I share my own story of struggling with CAD/CAM systems and nearly giving up, but also how overcoming that challenge opened up new possibilities for patient care that I had never imagined.
The Cost of Hesitation
“How can I justify a six-figure investment in equipment when I’m not sure it will pay off?” This question from a practice owner with over a decade of experience hits at the heart of many dentists’ hesitation. The financial investment required for digital transformation is significant, and the return isn’t always immediately apparent.
Addressing this concern requires a shift in perspective.
It’s not just about immediate financial returns; it’s about positioning your practice for the future.
I often work with dentists to create comprehensive cost-benefit analyses, looking at factors like increased efficiency, improved patient experiences, and the ability to offer new services. When viewed holistically, the value proposition becomes clearer.
The reluctance to adopt new technologies comes with significant opportunity costs. Studies have shown that practices utilizing digital workflows report increased efficiency and accuracy [2]. Additionally, digital impressions have been found to be more time-efficient and comfortable for patients compared to conventional methods [3].
Financially, while initial investments in digital technologies are substantial, they lead to increased productivity and potential for higher revenue in the long term [4]. Addressing this concern requires a shift in perspective—it’s not just about immediate financial returns, but about positioning your practice for future success.
Navigating the Digital Divide
Having stood on both sides of the digital divide, I’ve developed strategies to help my fellow dentists navigate this transition:
1. Start small: Begin with one piece of technology and master it before moving on.
2. Leverage peer networks: Connect with colleagues who have successfully integrated digital tools.
3. Focus on patient benefits: Frame the adoption of technology in terms of improved patient care.
4. Embrace continuous learning: Stay current with evolving technologies through ongoing education.
The Role of Industry Collaboration
Bridging the digital divide in dentistry requires collaboration between technology providers, dental professionals, and industry organizations. Platforms that facilitate knowledge exchange and provide access to a global network of dental experts are crucial for driving innovation and adoption.
NamNR PRo’s Global Dentists’ Pool
The digital transformation of dentistry is not just about new tools—it’s about reimagining the entire patient care experience. As we continue to navigate this changing landscape, it’s clear that support and collaboration are key to successful adoption.
NamNR Pro – Global Dentists’ Pool is an innovative resource designed to bridge the gap between clinical expertise and the rapidly evolving landscape of dental technology.
Whether you’re a dental technology company, AI manufacturer, or device developer, this pool offers access to a network of over 100 dentists from 21 countries, each bringing specialized knowledge to help refine and advance your products.
For DenTech companies, this pool provides a streamlined way to validate design concepts and receive critical feedback from experts who understand both the clinical and technical aspects of dental care. How?
(1) validate their design ideas by running surveys in a large global cohort of practitioners and/or
(2) hire premium dental advisors to support various clinical, regulatory, marketing and sales projects.
Rather than managing multiple consultants, you can engage with a single, highly specialized advisor who can guide your projects across various stages, from clinical trials to regulatory approvals and market strategy.
For dental professionals, including general practitioners, specialists, and educators, the Global Dentists’ Pool allows you to contribute your expertise to cutting-edge projects without interrupting your clinical duties. Additionally, through the Premium Dental Advisor program, you can enhance your skills by gaining insights into how digital technologies are developed and brought to market, preparing you for the future of dentistry.
Whether you’re looking to improve your dental products or advance your professional knowledge, NamNR Pro – Global Dentists’ Pool is here to support your journey.
By engaging with NamNR Pro – Global Dentists’ Pool, you’re not just adapting to change; you’re helping to lead it. Their resources and expertise ensure that you’re well-equipped to thrive in this digital era, ultimately benefiting both your practice and the patients you serve.
Ready to transform your approach to dental technology? Connect with NamNRPro today to explore how we can support your success in this dynamic field. Contact us at contactus@namnrpro.org.
References:
1. Almazrooa SA, Mansour GA, Alhamed SA, Ali SA, Akeel SK, Alhindi NA, et al. The application of digital dentistry for providing esthetic dental treatment. J Clin Exp Dent. 2019;11:1–7.
2. Joda T, Zarone F, Ferrari M. The complete digital workflow in fixed prosthodontics: a systematic review. BMC Oral Health. 2017;17(1):124.
3. Chochlidakis KM, Papaspyridakos P, Geminiani A, Chen CJ, Feng IJ, Ercoli C. Digital versus conventional impressions for fixed prosthodontics: A systematic review and meta-analysis. J Prosthet Dent. 2016;116(2):184-190.e12.
4. Sônego MV, Machado AC, Okamoto R, Borges ALS, Cândido LM, Sundfeld-Neto D, et al. Digital Workflow for the Design and Additively Manufacture of a Splinted Framework and Custom Tray for the Rehabilitation of the Edentulous Maxilla: A Dental Technique. Int J Environ Res Public Health. 2021;18(4):1908.
5. van der Zande MM, Gorter RC, Wismeijer D. Dental practitioners and a digital future: an initial exploration of barriers and incentives to adopting digital technologies. Br Dent J. 2013;215(11):E21.
6. Zitzmann NU, Matthisson L, Ohla H, Joda T. Digital Undergraduate Education in Dentistry: A Systematic Review. Int J Environ Res Public Health. 2020;17(9):3269.
7. Brownstein SA, Murad A, Hunt RJ. Implementation of new technologies in U.S. dental school curricula. J Dent Educ. 2015;79(3):259-64.
8. Miyazaki T, Hotta Y, Kunii J, Kuriyama S, Tamaki Y. A review of dental CAD/CAM: current status and future perspectives from 20 years of experience. Dent Mater J. 2009;28(1):44-56.
9. Schwindling FS, Stober T. A comparison of two digital techniques for the fabrication of complete removable dental prostheses: A pilot clinical study. J Prosthet Dent. 2016;116(5):756-763.
Disclaimers
The opinions expressed in this article are the author’s own and are not necessarily shared by NamNR Pro.
Author Profile:

Author: Dr. Hetvi Shah
Dr. Hetvi Shah is a dentist with a background in digital dentistry, client relations, and product management. She is a digital engagement specialist who empowers patients through innovative care models. Her medical expertise, business acumen, and technological foresight adds value to the transformative solutions in the MedTech space.